DATA PROTECTION POLICY:

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This personal data protection policy outlines how Guajira Tours Ltda. collects, uses, safeguards, and discloses customers' and users' personal information in accordance with applicable data protection regulations. By providing their personal data and using Guajira Tours Ltda.'s services, the customer accepts the practices described in this policy.

Collection of Personal Data:

Guajira Tours Ltda. collects personal information from customers and users at various times, including when they make a reservation, when they communicate with the agency through various contact channels, when they visit the website, or interact with the company's social media, among others. The personal information collected may include names, email addresses, phone numbers, payment information, travel details, personal preferences, and any other information relevant to the services provided.

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Use of Personal Data:

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The personal data collected by Guajira Tours Ltda. is used for the following purposes:

1. Processing reservations and contracted services.

2. Communication with customers regarding their reservations and services.

3. Personalization of services and communications according to individual preferences.

4. Improvement of products and services offered by the agency.

5. Sending relevant information about offers, promotions, and news related to Guajira Tours Ltda.'s services.

6. Compliance with legal and regulatory obligations.

Protection of Personal Data:

Guajira Tours Ltda. is committed to protecting the personal information of its customers and users. Physical, technical, and organizational security measures are implemented to ensure the integrity and confidentiality of personal data and protect it against unauthorized access, disclosure, alteration, or destruction.

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Disclosure of Personal Data:

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Guajira Tours Ltda. may share personal data with third-party service providers that are necessary for the provision of contracted services, such as airlines, hotels, and other travel providers. The agency ensures that these providers also comply with data protection regulations.

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Personal data may be shared with government authorities or law enforcement agencies in compliance with applicable legal or regulatory obligations.

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Rights of Data Subjects:

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Data subjects have rights that include access, rectification, erasure, restriction of processing, and data portability. They can also withdraw their consent at any time for the processing of their personal data.

Data subjects can exercise these rights or make inquiries related to data protection by sending a written request to the contact address provided by Guajira Tours Ltda.

Changes to the Personal Data Protection Policy:

Guajira Tours Ltda. reserves the right to modify this personal data protection policy at any time. Modifications will be published on the agency's website and will take effect on the date of publication.

This personal data protection policy is an integral part of the general conditions of the services offered by Guajira Tours Ltda. Customers and users should regularly review this policy and the general conditions to stay informed about how their personal data is handled.