TERMS AND CONDITIONS

CONDITIONS

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The prices indicated in the program have been calculated for the travel date and may be reviewed in case there are variations in the cost of services, related taxes and fees, and exchange rates applied to the trip. This budget is not a reservation and is subject to the availability of services at the time of booking.

RESERVATION A deposit of 500 USD per passenger is required for the reservation, which will not be refunded in any case because it is used to book international services with the operator, such as purchasing domestic tickets or reserving hotels and services that must be purchased in advance, etc. Only after receiving the deposit is it possible to start the visa process.

Deposits and total cancellations of any plan must be made directly at Viajes y Viajes' offices. Under no circumstances is it allowed to collect the money directly from the client, and it is the client's responsibility to demand their own original receipt at Viajes y Viajes' offices once the payment is made. In case of a bank deposit, it is only allowed to deposit into accounts registered in the name of Viajes y Viajes. Failure to meet the mentioned requirements means that Guajira Tours is not responsible for any damage. The prices of services are subject to change without prior notice due to changes in airfare, exchange rates with respect to the local currency depending on the destination, and fuel surcharges. Guajira Tours follows embassy regulations for visa processing according to the suggested processing time by the embassies; therefore, the company is not responsible for delays caused by them or for expenses incurred in case a visa is denied. In addition, the agency reserves the right, with the approval of the passengers, to change the departure date when opportunities arise to find better airfare and land portion rates, as well as delays in visa delivery by embassies.